This page answers: what RelaySolo costs, and how the trial, payment, cancellation and refunds work.
Free for 30 days, then $12 a month per company
Your first company gets a free 30-day trial, no card needed. If it helps, buy it: $12 a month or $99 a year for each company.
Prices
| Billing | Price (per company) | Renews |
|---|---|---|
| Monthly | $12 a month | Yes, cancel any time |
| Yearly | $99 a year | Yes, cancel any time |
- Pay by card or Apple Pay.
- Buy one for each company you run. Three companies on yearly billing is 3 × $99 = $297 a year.
Start with the trial: download RelaySolo. The 30 days count from the day you create your first company. There is no one-time purchase for now.
What one subscription includes
1 company
That company's customers, email, quotes and files. For a second company, buy another one. See Keep several companies apart.
2 computers
The license works on 2 computers, so you can move to a new one or keep a spare. Your data is stored on each computer and is not synced between them; to move, export the company and import it on the other computer. See New computer and export. Remove a computer you no longer use in your account.
Phone app not counted
The Android app connects to your own computer and is not counted separately. See Phone assistant.
Every feature in the app is included: the translated inbox, inquiry to quote, customer records and follow-up, your documents and the rest. See all features.
How to buy
- In the app, open Settings → License and click “Buy a subscription (monthly)” or “Buy a subscription (yearly)”, or log in to your account and click Buy a subscription.
- Choose monthly or yearly and how many companies, and tick that you agree to the terms. Then you pay on the Stripe payment page. It shows again whether it renews and the next charge date.
- It takes effect by itself. If you bought from the app, it shows “Subscription active” once you have paid; no code to paste. For another computer, copy the license code from your account and paste it into “Paste a license code or trial extension code” under Settings → License.
While you have a subscription, the app sends your subscription number and a computer number to relaysolo.com to renew, at most once a day and every time it opens near the end date. It sends no email address, company names or customer data. See Where your data lives.
Renewal and cancelling
- Monthly and yearly subscriptions renew automatically. Seven days before a yearly renewal, Stripe emails you a reminder.
- Cancel any time: Account → Subscription → Manage billing. You will not be charged again and you keep access until the end of the period you paid for.
- If a payment fails, the app keeps working for 7 days after the end of the period. Update your card under Manage billing during that time.
- If you don't renew, your data stays. Nothing is deleted or locked. The app becomes read-only, and you can still view, search, export and back up. Renew and it works again straight away.
The app works offline. The license code is checked on your computer, so go online at least once each billing period to pick up the renewed license.
Refunds
Because you get 30 days free first, the rule is: yearly subscriptions can be refunded in full within 14 days of the first payment. Monthly payments are not refunded for the month already paid.
How to ask, how long it takes, and what happens to the app afterwards: see the refund policy.
Invoices and payment safety
- Stripe emails you a receipt for every payment. Under Manage billing you can download invoices (PDF) and add your company name and tax ID.
- Payments are handled by Stripe. Card numbers stay with Stripe; our website never sees or stores them.
What your website account stores: see the privacy policy. Payment rules: see the terms of service.
Questions
Do I need a card for the trial?
No. Your first company gets a free 30-day trial with no app sign-up and no card. You decide whether to buy before it ends.
How do I cancel?
In your account, open Subscription and click Manage billing, then cancel. You will not be charged again, and you keep access until the end of the period you paid for.
What happens to my data if I don't renew?
It stays on your computer. Nothing is deleted or locked. The app becomes read-only: you can view, search, export and back up, but not use the AI, send or receive email, or create and edit. Renew and it works again straight away.
Is the cost of the AI model included?
No. The AI uses your own model key, and the model provider bills you directly for what you use.
More in the FAQ, or email support@relaysolo.com.
Read next
Back to the home page.