This page answers: how an inquiry becomes a card, how a quote is drafted from my price list, and where every number comes from.
Inquiry to quote
An inquiry comes in and becomes a card. A quote is drafted from your own price list, with a source next to every number. It goes out only when you confirm.
Inquiries become cards
Inquiries are often messy. The product is in the second paragraph, the quantity sits above the signature, the deadline is in an attachment. RelaySolo pulls those details out and puts them on one card.
Example: an inquiry
A buyer in Spain writes in Spanish. They want stainless steel travel mugs with their own logo, ask whether you can ship to Valencia, need the goods before next quarter, and ask for a price.
Example: the card
Product: stainless steel travel mug, custom logo
Quantity: not stated
Destination: Valencia, Spain
Delivery: before next quarter
Client: buyer in Spain
Anything left blank on the card is what you need to ask in your reply. How the email itself is translated: translated inbox. How to write that first reply: how to reply to a new inquiry.
Drafted from your price list
Prices come from your own price list. Put it in your files, and when drafting a quote the AI looks up the price that matches the product and quantity on the card.
The draft is written in the buyer's language. You read it in yours.
For the wording of the email itself, compare with the guide how to write a quotation email.
Where every number comes from
Each number in the draft shows its source: which file, and which page or row.
Example: sources for one quote line
Unit price → your price list, travel mug page
Minimum order → your catalog, that model's page
Quantity → the buyer's email
Destination → the buyer's email
If a number looks wrong, go to its source and check the original file.
You confirm before it is sent
A quote never sends itself. Once you have read it, edited it and confirmed, it goes out through your own email account.
Every quote is recorded on that client's page. When the buyer pushes back on price or goes quiet, you can see exactly what you offered. See client pages and follow-ups and the guide when a buyer goes quiet.
Where this feature's data goes
- Inquiry cards, on your computer
- Price lists and catalogs, on your computer
- Past quotes, on each client's page
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Ask AI When building the card and the draft
- What
- That inquiry, plus the price rows and product passages the draft needs. Not your whole price list, and not your other clients.
- To
- The model provider you chose, straight from your computer with your own key. See AI models and keys.
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Send After you confirm
- To
- Your own email provider, which delivers it to the buyer.
Every case is on where your data lives; what this website records is in the privacy policy. Your price list is stored on your computer, with no copy on our side, so set up a backup.
Read next
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