This page answers: how to have the AI work the apps on your phone just by asking, how far it goes, and what it will not do.
Phone assistant: ask once, and the AI works the app on your phone
Many buyers only reach you inside a phone app. In RelaySolo you tell the AI what you need, and it opens the app on your own Android phone to do it. For example: “Check WhatsApp Business for new inquiries and draft replies.”
It is read-only by default. Anything that would go out is shown to you first, and only sent after you confirm.
How it works
- Say what you need. In a RelaySolo chat, write it the way you would to a colleague: “Open WhatsApp Business, see who messaged today, and pick out the price requests.”
- The AI does it on your phone. It opens that app on your Android phone, reads the screen, taps and scrolls the way a person would, and brings back what it found.
- You see the result. It tells you what it saw and which steps it took. If something needs a reply, it drafts one.
- Nothing goes out until you confirm. You see the message first. It only sends it from your phone after you confirm.
An inquiry that came in through a phone app can carry on inside RelaySolo: turn it into an inquiry card, draft a quote, and file it under the customer. See Inquiry to quote and Customer records and follow-up.
What to ask
Example: a morning pass over customer messages on your phone
You say: “Look at last night's new messages in WhatsApp Business, list the ones asking for prices, and draft replies using my price list.”
The AI opens WhatsApp Business on the phone, goes through the new chats, and lists the price requests for you: who asked, which model, how many. Draft replies are ready for you. You edit, confirm, and only then does it send.
More things you can ask:
- “What did this customer say in WhatsApp Business last week? Give me a short summary.”
- “Send this reply to that customer.” (sent only after you confirm)
- “List the customers in WhatsApp Business I haven't replied to today.”
Messages in another language are fine. You read them in your language, write in your language, and the reply goes out in the customer's. For how numbers and model names are checked, see Translated inbox.
You decide
- Read-only by default: reading messages and screens, and sorting what it finds
- Sending a message or posting is shown to you first, and only done after you confirm
- Every step is logged: which app it opened, what it tapped, what it saw. You can look back at any time.
It follows the same rule as everything else in RelaySolo that goes out: sending email or changing data asks you first. See Translated inbox and Connect Claude and ChatGPT.
What it won't do
- No payments. It never makes payments, transfers or top-ups.
- No mass messaging. It only handles the messages you asked about.
- One task at a time. A task runs for up to 5 minutes by default, then stops on its own.
- Stops at payment screens. If payment, transfer or top-up appears on the screen, it stops at once.
- No getting around sign-in or verification. If an app asks you to sign in or enter a code, the AI does not bypass it.
What you need
- An Android phone of your own. Android only; iPhone is not supported.
- An open-source phone assistant app installed on the phone. Put the phone and the computer on the same Wi-Fi and pair them once.
- An AI model set up in two places: in RelaySolo, and in the phone assistant app. The phone app uses its own AI model to read the screen and tap. You choose the providers. See AI models and keys.
Selling for several companies? Each company has its own AI. Check which company you are in before giving a task. See Keep several companies apart.
Where this feature's data goes
- Your tasks, the log of every step and the screenshots sent back from the phone stay in RelaySolo on your computer
- Customer messages collected from the phone stay on your computer
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Reading the screen When the phone assistant app reads the screen and taps
- What is sent
- What the app sees on the phone screen.
- Sent to
- The model provider you set in the phone assistant app. What is on the phone screen does go there. To choose a provider, see AI models and keys.
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Sending After you confirm
- Sent to
- The other person, through that app, the same as when you send it yourself.
For every case, see Where your data lives. The logs stay on your computer and we keep no copy, so remember to back up. Other questions are in the FAQ.