This page answers: when a buyer writes to you in another language in a chat app, how RelaySolo helps you read it and reply fast.
Translation helper: paste it in, read it, reply in your own language
Buyers don't only email. They find you in all kinds of chat apps. Copy the message, paste it into the translation helper and read it in your language. Write back in your language, get the reply in theirs, and paste it into the chat.
Three steps to answer a message
- Paste it in. Copy the buyer's message into the translation helper and read it in your language.
- Write your reply. Write it in your own language underneath. It is translated into the language of the buyer's message.
- Check, then copy. Look over the check on numbers, model names, prices, currencies, units and ports, copy the translation and send it from the chat app.
Whether and where to send it is up to you. The translation helper only translates.
Numbers, prices, currencies and ports are checked
In trade messages the costly mistakes are numbers: 500 units turning into 50, a model name missing a character, a price with the decimal in the wrong place. Before handing the translation to you, the helper checks that numbers, model names, prices, currencies, units and ports match the original.
If something doesn't match, it lists each thing that is missing or different and reminds you to check before you send. You can still copy the translation: the helper only puts it on your clipboard and never sends for you.
How it differs from the translated inbox
| Translated inbox | Translation helper | |
|---|---|---|
| Works on | The mailboxes you connected | Any text you copy from anywhere |
| If numbers, model names, prices, currencies, units or ports don't match | Held back, not sent | Listed for you; you can still copy the translation |
| Sending | After you confirm, RelaySolo sends through your mailbox | You copy the translation and send it yourself |
Use the translated inbox for email. For WhatsApp Business, the phone assistant can read messages on your Android phone and draft replies. For Telegram, connect your own bot.
Where this feature's data goes
-
Translating Each time you translate
- What is sent
- The text you pasted, or the reply you wrote.
- Sent to
- The model provider you chose, with your own key. With a local model you installed yourself, it is not sent out. See AI models and keys.
For every case, see Where your data lives. For what the website itself records, see the privacy policy.